Shipping and Refund Policy

We use Australia Post to ship our items. Please see the below table for shipping and handling times. Currently, we only ship within Australia and New Zealand.


IMPORTANT: If sending to a regional or rural area, please allow for additional business days postage time and order as early as possible.

Standard AUS (exc. NT and WA): Tues 19th December
Express AUS (exc. NT and WA): Thurs 21st December
Standard Darwin + Perth: Fri 15th December
Express Darwin + Perth: Wed 20th December
Standard NZ: 7th December 2023
Express NZ: 13th December 2023


Standard (within Australia)

FREE for orders over $80 ($10 for orders less than $80)

1-3 Business days

2-8 Business days after dispatch

Express (within Australia)

FREE for orders over $120 ($15 for orders less than $120)

1-2 Business days

1-4 Business days after dispatch

Standard (to New Zealand)

FREE for orders over $100 ($15 for orders less than $100)

1-3 Business days

6+ Business days after dispatch

Express (to New Zealand)

FREE for orders over $120 ($20 for orders less than $120)

1-3 Business days

4-8 Business days after dispatch


Receiving Your Order

Once we have dispatched your order, we are no longer responsible for any delays, damages or losses that could potentially occur during transit. We take the utmost care and pride in taking care of and packaging up your goodies, however once we hand them over to Australia Post we unfortunately have no control over how they are treated.

At Nursely, we're all about comfort, coziness, and keeping things eco-friendly. For this reason, we don't do change-of-mind refunds. It's not you; it's just that we're super confident you'll fall in love with the snug feel and health benefits of our comfy AF compression socks.

If, by some rare cosmic glitch, you get damaged socks shout it out to us. We'll replace it pronto. For any faulty items, drop a line to within 30 days of receiving your order or contact us via this form.

For first orders only, we're more than happy to swap out unopened pairs in their original packaging for a different sock size or style – ensuring your perfect fit!

To make it a breeze, grab a sock bundle (you trendsetter, you!), and test the waters with one pair. Feel the comfort vibes, and if any unopened pairs need a switch, we've got you.

Cover the shipping for sock swaps; we'll handle the rest. Email for exchanges or use this form and we'll  assist you pronto.

First of all, GREAT choice - prepare to be in the recipients good books for many moons to come. Per our exchange policy above, we are more than happy to assist if by chance you purchase the incorrect size for your loved one. If you're still on the fence about size/style, our gift cards are a phenomenal option that take the guesswork out of it. You can purchase our gift cards here.

We're confident you'll adore your Nursely compression socks, but if ANY doubts linger, reach out to us at or use this form. We love a good chat!